One scam could cost everything.
With Greenlight Family Shield, deceptive transfer fraud is reimbursed up to $100,000 per claim — coverage for the whole family when a scam tricks you into sending money.
Deceptive transfer fraud coverage at a glance
Deceptive transfer fraud happens when someone is tricked into willingly sending money to a scammer impersonating family, a friend, or a trusted business. Greenlight Family Shield reimburses up to $100,000 per claim for these scams — the coverage traditional identity-theft insurance leaves out — for up to 4 adults on a single $19.98/month plan.
- Reimburses up to $100,000 per claim.
- A dedicated restoration specialist files the claim for you.
- Covers scams traditional identity-theft insurance leaves out.
- Included on every Greenlight Family Shield plan.
Last updated: June 2026. Pricing, coverage limits, and bureau details reflect Greenlight Family Shield as of June 2026.
What is deceptive transfer fraud insurance?
Deceptive transfer fraud happens when someone tricks you into willingly transferring money or property by pretending to be someone you trust — a family member, a friend, someone you know professionally, or a legitimate organization you recognize and would expect to hear from. Because the victim authorizes the transfer themselves, these losses are often not covered by standard bank fraud protections or traditional identity-theft insurance. Deceptive transfer fraud insurance is coverage designed specifically to reimburse these authorized-transfer scam losses, which are among the fastest-growing forms of fraud.
Up to $100K back when a scam succeeds.
With Greenlight Family Shield, eligible deceptive transfer fraud losses are reimbursed up to $100,000 per family — coverage included for everyone on the plan and provided by a leading insurer. A dedicated restoration specialist files the claim with the insurer on your behalf, so a single convincing scam doesn't have to mean losing your savings.
Why it matters
The scams that target the people you love.
AI voice cloning has turned familiar scams into ones that fool even careful families.
$1.4B
Lost to phone and text scams in 2025 alone — a 25% increase year-over-year.
$3.5B
Lost to imposter scams — the #1 reported fraud type. New credit cards are the most-reported form of identity theft.
3 seconds
Of recorded audio is all a scammer needs to clone a grandchild's voice for an AI grandparent-scam attack.
Multiple AI-fraud researchers, 2024–25
How it works
If a scam succeeds, here's how reimbursement happens.
Three steps — and the first one is simple: file right from the app, instead of waiting on hold with an insurance company.
Start your claim in the app
A few taps gets a claim going — no long forms or phone trees. Prefer to call? Our claims partner, Chubb, is a phone call away.
Tell us what happened
Share who it happened to, a quick description of the loss, and the account affected. Just let us know within 60 days of discovering the scam.
You get reimbursed
Covered scam losses are reimbursed up to $100,000 per claim, after a $1,000 deductible — and most claims close within 30 days of submission.
What families actually ask.
Straight answers to the questions families ask most.
What is deceptive transfer fraud insurance?
Deceptive transfer fraud insurance reimburses money a family member is tricked into willingly sending to a scammer.
Greenlight Family Shield covers up to $100,000 per family, provided by a leading insurer, when your external accounts are monitored by Greenlight. Most traditional identity-theft policies do not cover this kind of scam loss.§
What scams are covered?
Coverage applies when a family member is deceived into transferring money to someone impersonating a person or organization they recognize. The policy covers three kinds of impersonation:
A family member or friend — the classic "grandparent scam," where a caller (now often AI voice-cloned) claims a grandchild is in jail, in the hospital, or stranded abroad and needs money wired now.
A professional they've worked with — someone posing as their doctor's office, lawyer, accountant, financial advisor, a government agent, a real-estate agent, or a notary.
A business or organization they deal with — someone posing as their bank, a utility, or a company they were already expecting to pay.
Not covered: money lost on investments that drop in value, contract or service disputes, loans or credit extended to someone else, funds sent by mail or courier, gambling losses, and transfers from accounts that weren't being monitored by Greenlight at the time.
Why don't most identity-theft services cover scams?
Traditional identity theft insurance reimburses the cost of restoring identity after fraud — legal fees, lost wages, document re-issuance. It does not typically reimburse the underlying money a victim was tricked into sending.
Deceptive transfer fraud is a separate, harder-to-find benefit. Greenlight Family Shield is one of the few consumer plans that includes it. Aura and LifeLock do not.
Do I need to do anything for the coverage to apply?
Yes — keep account monitoring active on the accounts you want protected.
Deceptive transfer fraud coverage (up to $100K per claim, after a $1,000 deductible) applies only when the family member's external financial accounts are actively monitored by Greenlight.
What documentation do I need?
A police report or FBI IC3 report, the transaction records (bank statement, wire confirmation, gift-card receipts), and any scam communications (texts, emails, voicemails).
Your restoration specialist will walk you through what to gather and handles the claim with our insurance partner on your behalf. You're not navigating an insurance company alone.
What are some key exclusions?
Your policy won't cover losses caused by:
Acts by family members, domestic partners, or anyone living with you
Acts by or on behalf of any government or military
War, civil war, or related events
Business activities
Digital currency not authorized by a government
Dishonest, fraudulent, criminal, or intentional acts by you or a family member
Losses known about prior to continuous coverage
Losses while in a "Do not travel" area
Deceptive transfer fraud losses involving investments, contract disputes, or funds/property lost by mail or courier
Personal property or account funds that aren't monitored by Greenlight at the time of the deceptive transfer
Greenlight family shield
About Family Shield
About Greenlight Family Shield.
The essentials about how Greenlight Family Shield works.
What Greenlight Family Shield includes in one subscription
Greenlight Family Shield combines identity and credit protection, family location safety, and kids' & seniors' debit cards in one $19.98/month subscription — so most families don't need a separate app for each. Here's how to choose:
Choose an identity-protection service like LifeLock if you want credit and identity monitoring for individuals; they do not include kids' money tools or family location tracking.
Choose a family-safety app like Life360 if you want location and driving tracking; they do not include credit lock, ID theft protection, or kids' money tools.
Choose a money app like Cash App if all you want is a free debit card; they typically do not include credit-bureau monitoring or family location tracking.
Choose Greenlight Family Shield if you want financial, digital, and physical protection for your whole family — kids, parents, and grandparents — in one place.
Covered all in one app
Greenlight Family Shield
Identity & fraud protection apps
Family safety apps
Kids' money apps
FINANCIAL PROTECTION
3B credit, identity, and dark web monitoring§§
Automatic suspicious activity alerts
Credit lockNEW · LAUNCHED MAY 2026
Financial account monitoring
Up to $1M identity theft coverage§
Up to $100K deceptive transfer fraud coverage§
VPN, password manager & antivirus
SAFETY
Real-time location monitoring††
Location alerts, crash detection & driving reports
FINANCE FOR KIDS
Debit cards for up to 5 kids and 2 seniors
Chores, allowance, and direct deposit
Investing with parent approval
6% earned on savings*
1% cash back**
Financial literacy content for adults & game for kids
Free debit card with no monthly fee
Comparison rows reflect publicly-disclosed product details as of the date noted. All product and company names are trademarks of their respective holders.
Keep exploring
More Family Shield features.
Detection
Financial account alerts
Catch the scam in progress — before the transfer completes.
Prevention
Credit lock
Lock your TransUnion credit file in seconds to stop new-account fraud.
Coverage
$1M identity theft coverage
When the scam includes opening new accounts in their name.
Join Greenlight. Love it or it's on us.
Family Shield covers up to two adults, two senior loved ones, and five kids on a single $19.98/month plan — with credit lock, monitoring, identity coverage, and more. Cancel anytime during the 30-day risk-free trial.‡